Shipping & Delivery

SHIPPING | DELIVERY

HOW LONG WILL MY ORDER TAKE TO DELIVER?

All orders are processed and fulfilled in Australia. We try our best to process and dispatched orders within 1-2 days from when the order was placed. Please allow 2-8 business days for delivery within Australia and 7-21 days for delivery to the rest of the world. We provide Standard free shipping all around the world.

Once your order has been shipped, you will receive an email containing tracking information. This will provide you with a tracking number and the courier information which enables tracking your purchase and provide you an updated information about your purchase. HAPPY WAITING :) !

Please Note:

The delivery timeframes are provided as a guide and can differ due to customs issues, special events and circumstances. We recommend using the tracking information when available, to make sure your order is delivered successfully.

During seasonal or sales period we try our best to have all orders dispatched on time. Due to high demand, we apologize in advance if any delays occur.

Shipping Method : Orders are usually shipped within 2-8 days. (Monday – Friday). We use DHL, and local courier partner AUSPOST. You’ll be asked to select a delivery method during checkout..

Handling time: 1-2 days (MONDAY - FRIDAY)

Standard Shipping Transit time: 2-8 days (MONDAY - FRIDAY)

Our order cut-off time is 09:00PM {(GMT+10:00) Eastern Standard Time (Sydney)}

Shipping rates are: Free shipping in Australia.

NEEDS MORE SUPPORT?

For any further support or information on your orders, carriers, shipping times and tracking information please feel free to reach out to us hello@darahilson.com

If there are any issues regarding the shipping of your order, please submit a request with our team in the FAQs section. Please keep in mind that once your order has been dispatched, Dara Hilson is not responsible for any losses or damages. It’s the customer’s responsibility to follow the tracking information provided and contact the respective postal service, to ensure the safe and timely delivery of your purchase. We will assist you in recovering an item to the best of our abilities, however, will not provide a replacement or refund until the item is returned successfully or confirmation that the item is being returned can be provided.

CUSTOMS, TAXES, DUTIES, AND FEES

DARA HILSON. Is not responsible for any import duties, taxes, customs fees, brokerage fees or any other charges issued by your local government. These charges are the responsibility of the recipient and the funds are received exclusively by your local government. Since these duties and taxes differ between different countries and states we are unable to provide an estimated cost. For further information you will have to contact your local customs office. Shipping fees and taxes will not be refunded for packages that are refused due to VAT/duties.